Clear before you commit
Questions before you start.
Pricing, timing, privacy, communication, and service limits—without the fine-print fog.
What is included in the $19.90 service?
You receive dedicated consultant matching, one-on-one lifestyle and weight-management guidance, and support through WhatsApp, text, or email.
When will my consultant contact me?
A dedicated consultant will reach out within 24 hours after your purchase. This means first contact within 24 hours, not instant 24/7 live response.
How will my consultant communicate with me?
Your consultant may contact you through WhatsApp, text message, phone, or email using the details you provide at checkout.
Is this a subscription?
No. The service is a one-time payment and does not renew automatically.
Can I change my consultant?
Yes. You may contact support to request a consultant change. Assignment depends on team availability.
Is this medical care?
No. This service provides general weight-management and lifestyle guidance. It does not diagnose, treat, cure, or prevent any disease.
How does the 30-day refund guarantee work?
The 30-day period begins after your first communication with a consultant. Eligibility is based on the service experience and published terms, not a guaranteed weight-loss result. See the Refund Policy for details.
How long do I have to begin the service?
Your consultant will reach out within 24 hours after purchase. Please respond when you are ready to begin.